Politique de confidentialité

Last Updated: August 15, 2026

DIRECTIS IMMO ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and online real estate consulting services.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://directisimmo.com/ or purchase our services.

1. Company Information

DIRECTIS IMMO
13 Rue d'Alésia
75014 Paris, France
SIREN: 518 937 313

Email: info@directisimmo.com
Phone: +44 7907 237421

2. Information We Collect

Depending on how you use our website and services, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing and contact information

  • Information provided when booking a consultation

  • Property-related information voluntarily provided by you

  • Payment and transaction information

  • Website usage and technical information, such as IP address, browser type, device information and pages visited

  • Communications and correspondence with our team

We only request information that is reasonably necessary to provide our services, process transactions, communicate with clients and comply with applicable legal obligations.

3. How We Use Personal Information

We may use personal information to:

  • Provide and manage our online real estate consulting services.

  • Process bookings and payments.

  • Communicate with clients about consultations and orders.

  • Respond to enquiries and customer service requests.

  • Process cancellations and refunds.

  • Provide reports, recommendations and other agreed consulting materials.

  • Improve our website and services.

  • Prevent fraud, abuse and unauthorized activity.

  • Maintain appropriate business and financial records.

  • Comply with applicable legal and regulatory obligations.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

DIRECTIS IMMO does not intentionally collect or store complete payment card details such as full card numbers, security codes or authentication credentials on its own systems.

Payment providers may process personal and payment information according to their own privacy policies and security requirements.

5. Legal Basis for Processing

Where applicable under European data protection law, we process personal information on one or more of the following legal bases:

  • Performance of a contract or steps taken at the client's request before entering into a contract.

  • Compliance with legal obligations.

  • Legitimate interests, including operating, securing and improving our business and website.

  • Consent, where consent is required.

6. Sharing Personal Information

We may share relevant information with trusted third-party service providers where necessary to operate our website and provide our services.

These providers may include:

  • Payment processors

  • Website and hosting providers

  • Email and communication services

  • Scheduling and appointment platforms

  • Analytics and security providers

  • Professional advisers where necessary

We do not sell personal information to third parties.

Information may also be disclosed where required by law, court order, regulatory authority or other lawful request.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage and improve the user experience.

Where required by applicable law, non-essential cookies will only be used with the appropriate consent.

Users may also manage cookie settings through their browser or available website cookie controls.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods where required by applicable legal, accounting, tax or regulatory obligations.

10. Your Data Protection Rights

Where applicable under the GDPR and other relevant data protection laws, you may have rights including:

  • The right to access your personal information.

  • The right to request correction of inaccurate information.

  • The right to request deletion of personal information in certain circumstances.

  • The right to request restriction of processing.

  • The right to object to certain processing.

  • The right to data portability where applicable.

  • The right to withdraw consent where processing is based on consent.

To exercise your rights, please contact us at:

info@directisimmo.com

We may need to verify your identity before completing certain requests.

11. International Data Transfers

Some third-party service providers used by our website may process information outside France or the European Economic Area.

Where personal information is transferred internationally, we seek to ensure that appropriate safeguards are in place as required by applicable data protection legislation.

12. Children's Privacy

Our services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children for the purpose of providing our professional consulting services.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

DIRECTIS IMMO is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of those third parties before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or data processing practices.

The updated version will be published on this page with the relevant "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

DIRECTIS IMMO
13 Rue d'Alésia
75014 Paris
France

SIREN: 518 937 313
Email: info@directisimmo.com
Phone: +44 7907 237421
Website: https://directisimmo.com/